Shipping-Policy

Shipping-Policy

DELIVERY TERMS

  • We ship your orders within 2-3 days so they reach to our beloved customers on time.
  • Products will shipped and delivered in 3-7 days and will delivered within our Working Hours (9:00 AM to 6:30 PM).
  • You will receive order tracking details shortly once the order is placed on your mail.
  • Delivery Time For Domestic Orders: In general, domestic shipments are delivered within 3-7 days’ time (the delivery might take more or less amount of time in rare cases depending upon accessibility of location, time of the year as well as any external uncontrollable factors impacting any region).
  • Change Of Delivery Address / Contact Details: For change requests of delivery address or contact information of the recipient, please share the relevant details via email on support@radhecollection.com and we will coordinate with our logistics partners to update the same.
  • Delivery Time Exceeded: We are committed to delivering your orders on time and would try our best to ship the orders timely, as per our promise. We use third party delivery partners, and we are not responsible for delays in delivery post handover of the product. Additionally, in the event of service interruptions caused by events beyond our control, we would not be able to guarantee on-time shipment.

SHIPPING COSTS

  • For Prepaid orders : We offer FREE SHIPPING for all orders in India for prepaid orders only.
  • For COD: You Pay INR 150 as delivery charges. This amount include shipping charges as well.


CANCELLATIONS

If you change your mind after you have placed an order, we will not be able to cancel the order. However, please reach out to us over email and we will try our best to accommodate your request.

STOCK AVAILABILITY

We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will contact you to ask for your preference and would be glad to support you with whatever decision you take with respect to your order.

TAXES

Goods and Service Tax: GST is collected on all domestic orders and is already included in the prices displayed for all products.

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